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I ordered one and got if promptly. It is so comforting to have it on my neck, and YES, it is even more comforting to know that buying this is helping people out.
I have really been enjoying this wrap for neck and shoulders, and also for lower back. The tie it comes with really comes in handy for helping it stay put. The material feels substantial and of good quality, and the amount of filling is perfect. Unlike other similar products, this wrap has no scent to it. I wanted it to smell nice, so I removed the insert, ripped open the seam, stuffed in some dried lavender, and sewed it back together. It only took a few minutes, and now it smells as dreamy as it feels!
I love this for my neck and shoulders. It's also perfectly filled, not like some other microwavable heat wraps that get thin/empty depending on how you use it.